Mexicano Griller

What is the perfect way to spoil a Sunday meal ? Well there are lots. Too much of waiting time for the table in-spite of reservations, the food taking ages to come, tasteless food, painstakingly slow service and so on. How will you feel if you experience all of the above? Definitely not an experience to cherish.

We wanted to have a relaxed Sunday lunch and hubby wanted Mexican. Since we've been to Don Pepe umpteen times I dragged him to this place. The unlimited buffet is what attracted me. Went ahead and made reservations for 3 of us at 1pm. Thanks to the traffic, we made it to the place at 1.20pm. We were given a table at 1.50 pm. I expected a 10-15 mins delay but 30 minutes was too much. That too after repeated reminders they gave us a table in the balcony space. Cramped in the corner, but we were okay and adjusted with the kid. Our plan was to have 1 veg and 1 non-ve buffet. The concept is you can order anything and everything from the menu. Unlimited. We started off with a chipotle chicken soup and a veg nachos soup. Veg nachos and quesadilla and spicy chicken wings and chicken tacos. Food arrived after a good 20-25mins. That too the soup alone. Chicken soup alone. It tasted nothing but paruppu rasam with chicken pieces. The veg soup never came. The wings and nachos came after another 10mins. Nothing to rave about. Tender meat and decent marination. Taste was more like tangdi kebab and not Mexican wings :O Nachos was like corn chips thrown on a plate with some beans and cheese. The addition of veggies (they were supposed to be grilled but they were like boiled - so soft). No salsa. Yes no salsa for nachos. I asked the staff to bring some salsa. 3-4 repeated reminders, still no sign of salsa. We were so famished that we ate that tasteless stuff. After several reminders, there was no sign of food. They kept bringing the wings again and again. I had to go down and talk to the manager and inform him about the delay of food. After that they bought the quesadilla. Not to brag, I make better quesadilla with store bought tortillas. The tortillas were under cooked and tasted dough-y. The filling was tasteless with bare minimum cheese and some yellow bell pepper.

The tacos I've tasted so far used to be soft shell or hard corn shell. Never I've had deep fried tacos. Even that was not corn flour, it was made of wheat flour. Too oily and tasted like poori. The filling was pretty decent though. The pasta was the only saviour in the main course. It was creamy and tasted yumm with chunks of well cooked chicken. The pizza was yet another disaster. The pizza base was nothing but toasted tortilla. I guess they would've run short of the pizza dough. If not they should seriously think about buying the pizza base from a local bakery. They make better ones IMHO. Even the chimichangas was a flop shop. The tortilla wrap was too thick and undercooked at some places. Again wheat flour base making it taste like poori. And the filling was terrible. A dry mix of shredded chicken and chilli flavoured rice. No sign of beans or cheese. Mexican grilled fish took its own time to get grilled, leaving me grilled by my hunger. By the time it arrived, I lost my appetite and the sight of the dish made me lose interest in having it. A couple of fillets in a plate. That's it. No grilled veggies/mashed potatoes/fries/wedges not even a dip by the side. No cutleries either. I had to wait for another 5 mins for a fork. And the fish was super smelly and tasted too salty.

The only thing that arrived within 10mins of ordering was the dessert. Well they were very simple. Brownie with ice cream and flan is what we ordered. After all the experience I didn't even want to think about ordering the chocolate tortilla.  Desserts were okayish and I didn't expect to have a great ones either.

Service was irritatingly slow. Chaos is the one word I would use to describe the service. The staff had no clue of what they were serving or which table to serve. They were just running around pointing each other when asked for something. Later, the manager informed me that some of his staff were on leave that day. Well that cannot be used as an excuse rite? Regarding the feedback on food, it was clearly seen that he doesn't want to listen the complaints. So I didn't bother giving him an elaborate one. Paid 2085 bucks (675 for non-veg & 300 for the kid + taxes). Utter waste of money. I would've had a more satisfying meal for the same price at Don Pepe. A sheer waste of time and money. Perfect way to spoil a Sunday meal :(

Place       : Mexicano Griller
Location : Sterling Avenue, Nungambakkam, Near Loyola college
Cuisine   : Mexican Veg & Non - Veg
Cost         : A meal for two should cost around 1500 bucks

P.S : The write up is based on personal experience only. 
Mexicano Griller Menu, Reviews, Photos, Location and Info - Zomato


Reader's Comments

  1. Good review.. This one is in my list for long time. Even this Sunday, I was planning to go there, but somehow missed it. Seems should take it off my list.. Thanks.

    1. Thanks :) There was nothing Tex Mex about the food :O

  2. Dear Ms Vidhya Chandrasekaran, Thanks a million for being with us. Sorry for putting you in such an experience, let me assure you that is not our quality of service or food. It’s our bad luck that you visited us in one of our busiest day & time, as it could have not been worse for us we were short of 5 staff which makes a major difference for a restaurant like ours. We indeed appreciate your feedback. We would do anything for you to come and review us again. We would like you to dine in with us for free the next time with you family. Kindly do call us on 9087766000 for any other feedback.
    Team MG

    1. Thanks for taking the feedback in a constructive way team MG. It is not at all about free food. I can understand the trouble when there is man power shortage. But you should be prepared for the worst rite ? Your team made me wait for 20 + minutes. A word or a fair warning about the service at that time, I would've prepared myself or I would've simply walked away.